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Accountability

Once the goal setting plan is in place, which by the way should take some time if done right, there should be some plan in place for making sure the strategies are being followed through on. The weekly check-ins of the 4-1-1 are a great place to start with this. Progress can be monitored on this document, with the incremental steps toward the final goal amount for that week, month, and year tracked by each strategy.

Whomever is responsible for that goal should have regular check-ins with the people responsible for the action steps. Whether this is simply having access their progress tracker, or weekly meetings with them, this is up to the person in charge. What should be monitored are what is getting done, what is in progress, and what hasn't gotten done. And this is when decision making comes in.

I like to make a copy of this week's 4-1-1 tan, and then adjust accordingly. If the strategy has been completed, clear it from the 4-1-1 and set up the next step towards the monthly and yearly goal. If it is in progress, great keep going and make more this week. If no progress was done, that is the hardest decision to do. 

What got in the way of it not getting done? Was there a legitimate issue that came up that had to supercede this strategy and it can now be started this week? Did the person responsible just not do it, and with some reminding and better time blocking get it done this week? Is the person responsible for this the wrong person? Or is this strategy not really aligned with the goals and need to be adjusted? If it happens repeatedly, the last four questions really need to be looked into deeper. As the person in charge, try not to get frustrated and just do it yourself, as this undermines the engagement of the team involved.

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