Prior to moving into leadership, when I was the “boots on the ground,” it was hard for me to understand decisions that were being made by those above me. Sometimes with good reason as they were not good decisions, but more often it was because good leaders had a more full picture of the dots that need connecting.
What the best leaders need to be able to do is have that longer range plan in mind of what needs to happen, and backwards trace the steps back to the beginning to set everything in motion. That may very well mean changing or stopping a program that has been in place for years, or even something that was just started but doesn’t fit that vision. What the people who are in the day to day job of carrying out the work see is a change to what they do. It can cause confusion, frustration, backlash, or disengagement.
That is why the communication piece is so important. Being able to explain the purpose behind the idea, empathizing with how the change will impact people now, but to their betterment in the future, will help people dive in. Without this, rumors fly, the naysayers gain voice, and mistrust builds.
So be focused on the future and the now, but understand most people you are leading are really only focused on the now. Be able to work with them to see the bigger picture, and in so doing will also help future leaders see the way they should lead when given the chance.
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