Accountability And Grace

Accountability and Grace. Two dichotomous words that are necessary for growth.

These two concepts are paradoxes for leaders to grapple with. By leader, I mean anyone responsible for overseeing the growth and development of another. That’s a loose definition that applies to bosses, teachers, parents, and coaches, among others.

Accountability means holding others to the standards and commitments of their role. Ensure they complete satisfactory work and make corrections when necessary. Grace means showing understanding when those being led do not fulfill their responsibilities. This dichotomy is a balancing act for leaders.

Leaders need those around them to complete their work well, and most are trying to do their job at a high level. It isn't out of spite or a lack of caring when they struggle. They didn't understand what they were supposed to have done, were too busy or distracted to do it properly, or hadn't yet gained the ability to. A leader can resort straight to anger, disappointment, or discipline, but those will not help root out the cause of their struggles.

Leaders need to discern what kept their person from succeeding, and then work through the obstacle. Clarifying expectations, setting priorities, or training are ways to overcome the challenge. They also show grace and understanding, focusing on the person's development and providing psychological safety. This, in turn, builds confidence to try new ideas and take risks in innovating.

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